Privacy Policy & Terms of Use

Silk Life Medical Online Terms of Use
Last Updated: January 2024

These Terms of Use (“Terms”) govern your access to and use of any website, mobile site, social media platform, email exchanges, and other digital platforms, including services, features, transactions, and purchases (“Service”) offered by Silk Life Medical (“Silk Life,” “we,” “us,” or “our”).

By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you are prohibited from using the Service and must exit immediately.

Eligibility and Age Restriction

Our Service is intended for users who are at least 18 years of age or the legal age of majority in their jurisdiction. If you are under 18, you are not permitted to use the Service.

Modifications to Terms

We may update these Terms at any time, and changes will be effective immediately upon posting. Continued use of the Service constitutes your acceptance of the revised Terms. You are encouraged to review these Terms regularly.

Medical Disclaimer

Silk Life Medical does not provide medical advice, diagnoses, or treatment. Always seek the advice of your physician or other qualified healthcare provider for any questions regarding your health or medical conditions.

In case of a medical emergency, call 911 immediately.

Use of the Service

You agree to use the Service only for lawful purposes and not for any activity that could harm, disrupt, or infringe on the rights of others. You may not:

• Interfere with the Service’s operation or security.
• Use the Service for commercial purposes without authorization.
• Access the Service through automated methods, including bots or scripts.

Intellectual Property

All content provided on the Service, including text, graphics, logos, and software, is the exclusive property of Silk Life Medical or its licensors. You are granted a limited, non-transferable license to access and use the Service for personal, non-commercial purposes. Unauthorized use or reproduction of any content is strictly prohibited.

User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately if you suspect unauthorized use of your account.

Payments and Refunds

Certain features of the Service may require payments. By completing a transaction, you agree to pay the displayed fees and any applicable taxes. All payments are non-refundable unless otherwise specified in a separate agreement.

Privacy

Your use of the Service is subject to our Privacy Policy. By using the Service, you consent to the collection, use, and disclosure of your information as described therein.

Limitation of Liability

Silk Life Medical provides the Service “as is” without any warranties of any kind. To the fullest extent permitted by law, we disclaim liability for any indirect, incidental, or consequential damages arising from your use of the Service.

Indemnification

You agree to indemnify and hold harmless Silk Life Medical, its affiliates, employees, and agents from any claims or damages arising from your use of the Service, violation of these Terms, or infringement on the rights of others.

Termination of Service

We reserve the right to terminate or suspend your access to the Service at any time, without notice, for conduct that violates these Terms or is otherwise deemed inappropriate.

Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Colorado. Any disputes arising under these Terms shall be resolved through arbitration in Weld County, Colorado.

Contact Information

If you have questions or concerns about these Terms, please contact us:
Email: tina@silklife.com
Phone: (720) 542-8445
Address: 3609 S Wadsworth Blvd #135, Lakewood, CO 80235
Website: www.silklife.com

Telehealth Consent Agreement

Effective Date: 01/01/2024

1. Introduction

By using the telehealth services provided by Silk Life Medical, you acknowledge and agree to the following terms. Telehealth involves the use of electronic communications to provide medical advice, diagnosis, treatment, and patient education remotely.

2. Nature of Telehealth Services

• You understand that telehealth may involve video calls, phone calls, text messages, and other digital communications.
• The services provided via telehealth are subject to the same privacy and security protections as in-person visits.
• Telehealth consultations are not intended to replace in-person medical evaluations when required.

3. Risks & Benefits

You acknowledge that:

• Telehealth provides convenient access to medical expertise.
• There may be limitations in diagnosis or treatment due to the absence of a physical exam.
• Technical issues (such as poor internet connection) may affect the quality of your consultation.

4. Patient Responsibilities

By agreeing to telehealth services, you confirm that:

• You will provide accurate and complete medical history during the consultation.
• You understand that some conditions may require an in-person follow-up.
• You have the right to withdraw consent at any time, but this may limit our ability to provide care.

5. Privacy & Security

• Your telehealth sessions are protected by HIPAA-compliant security measures.
• Conversations and medical records will be kept confidential, except where disclosure is required by law.

6. Consent & Agreement

By continuing with telehealth services, you:
✅ Confirm that you have read and understood this agreement.
✅ Agree to receive medical care via telehealth under the terms outlined above.
✅ Understand that you can contact us at info@silklife.com or (720) 542-8445 with any concerns.